Privacy Policy
Last Updated: January 2026
clemsonhiscox.com.au ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Information We Collect
We collect information in the following ways:
- Personal Information: When you voluntarily provide it (e.g., name, email address, contact details when signing up for newsletters or making enquiries)
- Technical Information: IP address, browser type, device type, operating system, and pages visited
- Cookies and Tracking: We use cookies and similar tracking technologies to enhance your experience
- Usage Data: Information about how you interact with our website, including clicks, scroll depth, and time spent on pages
How We Use Information
We use collected information for the following purposes:
- Analytics and understanding user behaviour through third-party services
- Affiliate tracking to monitor referrals and commissions from linked casinos
- Website improvement, maintenance, and optimisation
- Sending newsletters, promotions, or updates (only with your consent)
- Compliance with legal obligations and fraud prevention
Cookie Policy
Our website uses the following types of cookies:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Track user behaviour and site performance (e.g., Google Analytics)
- Affiliate Cookies: Monitor referral activity and affiliate partnerships
- Marketing Cookies: Track advertising performance and user preferences
You can control cookies through your browser settings or opt out of analytics services via the relevant provider's opt-out mechanism. Please note that disabling cookies may affect website functionality.
Third-Party Links
Our website contains links to external casinos, gambling operators, and affiliate partners. We are not responsible for their privacy practices, terms, or content. We recommend reviewing their privacy policies before providing any personal information. Your use of third-party sites is at your own risk.
Your Rights
Under Australian privacy law (Privacy Act 1988) and the Australian Privacy Principles (APPs), you have the right to:
- Access your personal information held by us
- Request correction of inaccurate or incomplete data
- Request deletion of your information (subject to legal obligations)
- Opt out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
EU/UK Users: If you are located in the EU or UK, you also have rights under GDPR/UK GDPR.
US Users: If you are located in the US, state privacy laws (e.g., CCPA for California) may apply.
Data Retention
We retain personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law. Analytics and usage data are typically retained for 12-24 months. You can request deletion at any time, subject to legal retention requirements.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or have privacy concerns, please contact us:
Email: [email protected]
Website: clemsonhiscox.com.au
We will respond to your enquiry within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).